NSFAS Wallet: How to Access Your Account Balance

For some students, NSFAS allocates allowances directly deposited into an NSFAS Wallet account.

This account allows convenient access to funds for approved expenses.

If you’re an NSFAS-funded student with a wallet account, this guide will explain how to check your balance efficiently.

What is an NSFAS Wallet?

An NSFAS Wallet is a virtual account linked to your cellphone number.

It allows you to receive and manage your NSFAS allowances electronically.

You can use your wallet balance to:

  1. Withdraw cash at participating retailers like Checkers, Shoprite, Usave, Boxer, and select Spar stores.
  2. Make purchases directly at any registered merchant.

Who Qualifies for an NSFAS Wallet?

Not all NSFAS-funded students receive allowances through a wallet account.

The program applies to students enrolled at specific Technical and Vocational Education and Training (TVET) colleges.

You can find a list of participating institutions on the NSFAS website.

How to Check Your NSFAS Wallet Balance

There are two convenient ways to access your NSFAS Wallet balance:

1. Using a USSD Code:

  • Dial 134176# on your cellphone.
  • Enter your five-digit password (created during account verification).
  • Select the “Query” option (usually option 2).
  • Choose “View cash balance and transactions” to see your current balance and recent transactions.

2. Online via the NSFAS Website:

  • Visit the NSFAS Wallet login page.
  • Enter your registered cellphone number and password.
  • Click “Login” and navigate to the “Transactions” section to view your balance and transaction history.

You must always ensure you have a valid internet connection for the online method.

Keep your password confidential and never share it with anyone.

If you encounter difficulties logging in, contact NSFAS for assistance.

What Should I Do if I Don’t Remember My NSFAS Wallet Password?

If you’ve forgotten your password, you can reset it online. Here’s how:

  1. Visit the NSFAS Wallet login page.
  2. Click on “Forgot Password?”.
  3. Enter your registered cellphone number.
  4. You’ll receive a temporary password via SMS. Use this temporary password to log in and set a new, permanent password.

How Often Are Allowances Deposited into My NSFAS Wallet?

NSFAS allowance deposits typically happen at the beginning of each academic semester.

However, the exact timing can vary depending on NSFAS disbursement schedules and your institution’s registration process.

Are There Any Fees Associated with Using My NSFAS Wallet?

There are no monthly fees for maintaining an NSFAS Wallet account.

However, a minimal withdrawal fee may be charged when you withdraw cash at participating retailers.

Can I Transfer Funds from My NSFAS Wallet to Another Account?

Currently, transferring funds directly from your NSFAS Wallet to another account isn’t possible.

However, you can use your wallet balance to make purchases at registered merchants.

What Should I Do if My NSFAS Wallet Reflects an Incorrect Balance?

If you suspect an error with your balance, contact NSFAS as soon as possible.

You can reach them through their toll-free number: 0800 067 323 or send an email to: info@nsfas.org.

How Do I Deactivate My NSFAS Wallet Account?

Since your NSFAS Wallet is linked to your NSFAS funding, deactivating the account isn’t recommended.

However, if you have concerns about security or no longer require the account, contact NSFAS to discuss your options.

How can I update my NSFAS Wallet contact details?

Unfortunately, you cannot directly update your contact details through the NSFAS Wallet USSD code or website.

If your contact details have changed, you’ll need to contact NSFAS directly. You can reach them through their toll-free hotline at 0800 006 7327 or by email.

Where can I withdraw cash from my NSFAS Wallet?

You can withdraw cash from your NSFAS Wallet at any participating ATM or retailer displaying the NSFAS Wallet logo.

This includes major retailers like Checkers, Shoprite, Usave, Spar (select stores only), Boxer, and Pick n Pay (limited locations).

Be sure to check the NSFAS website for the most up-to-date list of participating merchants.

Are there any withdrawal limits for NSFAS Wallet cash withdrawals?

Yes, there are daily withdrawal limits for cash withdrawals at ATMs and retailers.

These limits can vary depending on the specific location, but typically range from R200 to R1000 per day.