NSFAS MasterCard Registration | NSFAS Mastercard Online Application

The National Student Financial Aid Scheme (NSFAS) has transitioned from a student wallet system to a new method of distributing allowances: the NSFAS Mastercard.

This card offers students more flexibility and control over their finances.

If you’re an NSFAS-funded student wondering how to register and activate your NSFAS Mastercard, this guide is for you.

What is the NSFAS Mastercard?

The NSFAS Mastercard is a prepaid debit card linked to your NSFAS funding.

You can use it for essential purchases like groceries, textbooks, and data, or withdraw cash at ATMs with no bank fees at participating merchants.

Unlike a traditional bank account, the NSFAS Mastercard doesn’t allow for overdrafts, ensuring responsible financial management for students.

Who is eligible for the NSFAS Mastercard?

All NSFAS-funded students registered at a public university or Technical and Vocational Education and Training (TVET) college in South Africa are eligible for the NSFAS Mastercard.

There’s no separate application process for the card itself.

How to Activate Your NSFAS Mastercard

Since 2023, NSFAS has partnered with four fintech providers to distribute student allowances.

These providers manage the NSFAS Mastercard system.

You won’t be directly registering for the card online, but rather activating it with your designated provider’s mobile app.

This is the general process to follow:

1. Download the App: You’ll receive an SMS notification from NSFAS with a link to download your designated provider’s mobile app. Common providers include Inzalo, MyAllowance, Wizzit, and NBS.
2. Register with the App: Open the app and follow the on-screen instructions to register. You’ll likely need to provide your student number and ID document for verification.
3. Upload Required Documents: The app might require you to upload a clear photo of your South African ID document and a selfie holding your ID for further verification.
4. Link Your Bank Account (Optional): While not mandatory, some providers allow you to link a personal bank account for easy transfers from your NSFAS Mastercard.
5. Activate Your Card: Once your information is verified, the app will prompt you to activate your NSFAS Mastercard. You might need to create a PIN for your card.
6. Delivery of Your Card: Your NSFAS Mastercard will be delivered to your registered campus address.

You should keep your contact information updated with NSFAS to ensure you receive all communication regarding your card delivery and activation process.

When will I receive my NSFAS Mastercard?

The exact timeframe for receiving your NSFAS Mastercard can vary depending on your registration date and chosen provider.

However, it typically takes a few weeks after successful activation through the app.

What if I don’t receive an SMS with a download link for the app?

If you haven’t received an SMS notification after a reasonable timeframe, contact the NSFAS call center at 0800 00 NSFAS (0800 00 67327) or email them at info@nsfas.org.za.

They can help you determine your designated provider and guide you on the next steps.

Do I need internet access to use my NSFAS Mastercard?

While internet access is helpful for managing your account through the mobile app, your NSFAS Mastercard itself can be used for purchases and ATM withdrawals without an internet connection.

What are the fees associated with the NSFAS Mastercard?

There are no monthly account maintenance fees for the NSFAS Mastercard.

However, standard ATM withdrawal fees may apply at some non-participating merchants.

Be sure to check the fee structure before withdrawing cash outside the NSFAS network.

How do I report a lost or stolen NSFAS Mastercard?

Immediately report a lost or stolen NSFAS Mastercard to your designated provider’s call center number provided within the app.

You can also block your card through the app itself if available.

What happens to the remaining balance on my NSFAS Mastercard at the end of the academic year?

Any unspent funds on your NSFAS Mastercard at the end of the academic year will be rolled over to the following year.

There’s no need to worry about losing your allowance.