NSFAS MasterCard: How to Apply and Activate Online

The National Student Financial Aid Scheme (NSFAS) assists financially needy South African students with access to higher education.

As part of this support, NSFAS provides qualified students with an NSFAS MasterCard to receive their allowances.

This card eliminates the need for a traditional bank account and offers a secure way to manage your funding.

Who is eligible for the NSFAS MasterCard?

Students who meet the following criteria are eligible for the NSFAS MasterCard:

1. You are a registered student at a recognized public university in South Africa.
2. You have been approved for NSFAS funding.
3. You do not have an existing NSFAS student account.

NSFAS eligibility is determined based on a comprehensive assessment of your financial situation.

We recommend visiting the NSFAS website for detailed information on eligibility criteria and the application process.

How do I apply for the NSFAS MasterCard?

There is no separate application process for the NSFAS MasterCard.

If you are a qualified NSFAS beneficiary at a university, you will automatically receive the card upon registration at your institution.

Your university will distribute the NSFAS MasterCard to registered students.

The card will be pre-loaded with your first NSFAS allowance installment.

How to Activate Your NSFAS Mastercard Online

There are two ways to activate your NSFAS Mastercard:

Method 1: SMS Activation

1. On your mobile phone, open your messaging app and create a new SMS.
2. In the recipient field, enter the number 31571.
3. In the message body, type “Activate” followed by a space and the last four digits of your NSFAS Mastercard number. (For example: Activate 1234)
4. Send the SMS.
5. You’ll receive a reply SMS containing your 4-digit PIN. Important: Memorize your PIN and delete the message for security purposes.
6. Your NSFAS Mastercard will be activated upon receiving your first NSFAS bursary payment.

Method 2: Telephone Activation

1. Dial 011 207 1600 on your mobile phone.
2. Follow the voice prompts.
3. Select Option 2 and then enter the 16-digit number located on the front of your NSFAS Mastercard.
4. When prompted, select Option 1 and enter your South African ID number (or passport number).
5. Enter your new 4-digit PIN when prompted.
6. Re-enter your new PIN to confirm.

Where can I use my NSFAS Mastercard?

Your NSFAS Mastercard is a debit card and can be used anywhere that accepts Mastercard payments. This includes:

1. Point-of-sale (POS) terminals at shops and restaurants.
2. ATMs to withdraw cash (fees may apply).
3. Online purchases from merchants that accept Mastercard.

NSFAS has partnered with specific retailers to offer fee-free cash withdrawals.

Be sure to check the NSFAS website or app for a list of participating stores.

Can I use my NSFAS MasterCard for online purchases?

Yes, you can use your NSFAS MasterCard for secure online purchases at any website that accepts Mastercard.

However, it’s good to ensure the website is legitimate and employs secure payment gateways before entering your card details.

What happens if I lose my NSFAS MasterCard?

If you lose your NSFAS MasterCard, report it immediately to the NSFAS call center at 0800 006 7327.

A representative will guide you through the process of blocking your lost card and requesting a replacement.

Where can I find more information about the NSFAS MasterCard?

NSFAS provides comprehensive information about the MasterCard program on their website https://www.nsfas.org.za/.

You can also download the Tenet App user guide for detailed instructions on managing your card and finances through the app.

What are the fees associated with using the NSFAS MasterCard?

There are no monthly account maintenance fees associated with the NSFAS MasterCard.

However, standard fees may apply for certain transactions, such as cash withdrawals at non-partner ATMs or international transactions.

I recommend you consult the Tenet App or contacting the NSFAS call center for a detailed breakdown of potential fees.