How to register Celbux as an NSFAS student

NSFAS provides financial assistance to eligible South African students for their tertiary education.

For some students, NSFAS disburses allowances directly into an NSFAS Wallet, managed by Celbux.

This article will guide you, the NSFAS student, through the registration process for your Celbux account.

What is Celbux?

Celbux is a mobile wallet platform used by NSFAS to distribute allowances to qualifying students.

It allows you to access your funds securely, make purchases at participating stores, and withdraw cash.

Who qualifies for a Celbux account?

Not all NSFAS-funded students receive allowances through Celbux.

This option is currently limited to students studying at specific institutions, primarily Capricorn TVET College.

You can confirm with your institution’s financial aid office if Celbux is your designated NSFAS Wallet provider.

How to Register for Celbux

This is a step-by-step guide on registering for your Celbux account:

  1. Receive your login credentials: NSFAS will send you your initial login information via SMS or email. This includes your phone number (acting as your username) and a temporary password.
  2. Activate your account: Visit the Celbux login portal. Enter your phone number (username) and the temporary password provided by NSFAS. Click on “Login.”
  3. Set a new password: Upon successful login, you’ll be prompted to create a new, secure password for your Celbux account. This password should be different from any other accounts you use and should include a combination of uppercase and lowercase letters, numbers, and symbols.
  4. Update your profile (optional): While not mandatory, you can update your profile information within the Celbux platform. This might include your full name, ID number, and preferred contact details.

What should I do if I don’t have my login credentials?

If you haven’t received your login information or misplaced it, contact your institution’s financial aid office.

They can assist you in retrieving your credentials or provide further instructions.

Can I register for Celbux if I’m not an NSFAS student?

No, Celbux accounts are exclusively for NSFAS-funded students designated to receive allowances through this platform.

What can I do with my Celbux account?

Your Celbux account allows you to:

  1. View your account balance.
  2. Make purchases at participating stores displaying the Celbux logo, including Shoprite, USave, SPAR, Boxer, and PicknPay. No additional fees are charged for in-store purchases.
  3. Withdraw cash at participating stores. There might be a withdrawal fee associated with this option.

How do I know which stores accept Celbux?

Participating stores will typically display the Celbux logo at their entrances or checkout points.

You can also inquire with the store cashier directly.

What happens to my remaining balance at the end of the academic year?

Any unutilized funds in your Celbux account at the end of the academic year will be rolled over to the following year.

How do I report a lost or stolen phone with my Celbux account?

If you lose your phone or suspect it’s been stolen, contact Celbux customer support immediately.

They can help you deactivate your account and prevent unauthorized access to your funds.

You can reach Celbux support by calling their toll-free number or sending an email to their support address.

Can I access Celbux without a smartphone?

While a smartphone is the most convenient way to access Celbux, you can still use some functionalities without one.

You can withdraw your cash at participating any ATMs or retailers using your NSFAS student ID card and a one-time PIN received via SMS.

What are the fees associated with using Celbux?

There are no charges associated with receiving your NSFAS allowance or making purchases at participating stores using Celbux.

However, standard ATM withdrawal fees may apply when you are withdrawing cash.