How to get your proof of NSFAS funding letter

NSFAS plays a big role in making higher education accessible to deserving South African students.

If you’ve been fortunate enough to receive NSFAS funding, obtaining your proof of funding letter becomes important for registration and securing your place at your chosen institution.

This essential document verifies your funding status and outlines the details of your financial aid package.

What is an NSFAS Funding Letter?

An NSFAS funding letter is an official document that confirms your eligibility for financial aid from NSFAS.

It details the amount of funding you’ve been awarded for the academic year, as well as any specific conditions attached to the funding.

This letter serves as proof of your financial support and is often required during the registration process at your educational institution.

How to Access Your NSFAS Funding Letter

There are two primary ways to access your NSFAS funding letter:

  • MyNSFAS Student Portal: This is the recommended method.
  1. Visit the NSFAS website
  2. Click on “MyNSFAS Student Portal” and log in using your username and password.
  3. Once logged in, navigate to the “Track Funding” section.
  4. Within “Track Funding,” you should find an option to view or download your funding letter.
  5. Select the appropriate option and download a copy of the document for your records.
  • NSFAS Email Notification: Upon NSFAS approval of your funding, you may receive an email notification with a link to download your funding letter. Ensure you check your spam folder in case the notification lands there.

How long does it take to receive an NSFAS funding letter after my application is approved?

The processing time for receiving your funding letter can vary. Typically, it takes between 2 to 4 weeks after your application is approved.

NSFAS will communicate with you through your registered email address or your MyNSFAS student portal.

How do I create a MyNSFAS account?

If you haven’t already created a MyNSFAS account, you can do so by visiting the NSFAS website and clicking on “MyNSFAS Student Portal.”

You will then be directed to a registration page where you can create your account. 

This process requires your ID number, contact information, and creating a secure password.

How can I recover my MyNSFAS login credentials?

On the MyNSFAS Student Portal login page, there should be an option to “Recover Password.” 

Clicking on this will allow you to reset your password using the email address associated with your account.

What should I do if I haven’t received an email notification?

If you’re facing difficulties accessing your MyNSFAS account or haven’t received an email notification, you can contact NSFAS directly.

These are the methods available:

  • NSFAS Contact Centre: Call 0800 00 7676 (toll-free) during operating hours (Monday to Friday, 8:00 AM to 5:00 PM).
  • NSFAS Social Media: You can also send a direct message to NSFAS on social media platforms like Facebook and Twitter.
  • NSFAS Email: Alternatively, you can send an email inquiry to [email address removed].

Is there a deadline to download my NSFAS funding letter?

While there’s no specific deadline to download your funding letter, it’s good to obtain it as soon as possible. 

Many institutions have registration deadlines, and your funding letter might be required to complete the process.

What if my funding letter contains inaccurate information?

If you notice any discrepancies in the information presented on your funding letter, contact NSFAS immediately to have the issue rectified. 

You can use the contact methods mentioned earlier in question three.

How long does it take to receive NSFAS funding after getting the letter?

Receiving the funding letter signifies NSFAS approval.

The actual disbursement of funds typically occurs within a few weeks after registration at your chosen institution. 

The exact timeframe might vary depending on the institution’s processing procedures.

What Should I Do if I Haven’t Received My NSFAS Funding Letter?

If a reasonable amount of time has passed after your application approval and you haven’t received your funding letter, it’s advisable to take proactive steps:

  1. Check your spam folder: Sometimes, important emails might be filtered into your spam folder. Search for emails from NSFAS with keywords like “funding award” or “funding confirmation.”
  2. Contact NSFAS: Reach out to NSFAS through the call center or email as mentioned previously. They can verify your funding status and advise on obtaining your letter.
  3. Check your application status: Log in to your MyNSFAS Student Portal and review your application status. There might be an update or message requiring your attention which could explain the delay in receiving the funding letter.